Mara Venn

Making financial planning feel less like paperwork

Reframed a fragmented planning service into a guided workspace for independent operators.

• Mapped the end-to-end service with advisors and customers.
• Established the information model and interaction patterns for the first release.

A calmer route through a difficult decision

Designed a referral journey that made next steps legible for families and care coordinators.

• Translated policy constraints into plain-language content structure.
• Prototyped and tested the journey across mobile and desktop contexts.

Finding the signal in a crowded community platform

Created a practical taxonomy and moderation toolkit for a growing local network.

• Ran generative interviews and synthesis workshops with members.
• Turned recurring questions into a navigable editorial system.

Senior product designer

Led small multidisciplinary teams from ambiguous brief to tested direction, partnering with product and engineering leads.

Interaction designer

Designed digital tools and content systems for public-interest organizations, with a focus on accessibility and clarity.